At the start of your tenancy

Finding a property

Your first port of call to find a rental property, should be to click on the Rentals link above to see what properties are currently being advertised by us.

Viewing the property

Once we have found a property for you to rent, next thing you should do is to arrange an appointment with us to view it. You must have inspected the property before filling out an application form. If you are unable to attend and need to send someone else in your place, then we need you to send us their name and contact details first.

Applying for the property

If you like what you see and it ticks your boxes, you should next complete our Online Application Form. This form is necessary for your application to proceed and helps us to gather important details about yourself to ensure you are the right candidate for the property. Within this form you must also upload a copy of your ID for verification purposes.

It is important that you fill out this form completely, legibly and truthfully. I know it sounds silly, but your personal and work references must be contactable as we will contact them to verify the information you provide. We will also perform a number of other checks on you, including a credit check, license and passport verification and that you haven't had any lodgements against you at the Ministry of Justice, Ministry of Economic Development or on the Tenancy Information New Zealand database.

With the Privacy Act, it is important that the information supplied by you and gathered by us is available to you to view should you require it. To see what information we hold on you, you can complete a Privacy Information Request

Tenancy Agreement

If you meet the requirements for the property and the owner agrees, then we will send you a Tenancy Agreement. This document should be signed by you and returned to us. At the same time you should arrange for any funds such as bond and rent in advance to be paid into our bank account. Please note that we do not accept cash at our office.

We will provide you with a welcome pack which will include copies of your agreement, a pre-tenancy condition report and other important information. You should read through the condition report and get back to us with any faults or issues that are not noted on the report within seven days. If we are not notified, then you will be liable for any subsequent defect.

Insurance

For your own protection, we strongly recommend you take out home contents insurance which includes tenant liability.

The landlord is responsible for insuring the property. The Landlord is not responsible for any damage to tenants' possessions.